Tag Archives: salesforce

21Apr/20

Five Salesforce features that enable offsite collaboration

Five Salesforce features that enable offsite collaboration – ClickZ Read the next article Author Jacqueline Dooley Date published April 21, 2020 Categories 30-second summary: ForceIQ, a Salesforce experience company, works with hundredsRead More…

19Aug/16

American Apparel: driving customer centricity in an omnichannel world

American Apparel’s chief digital officer discussed the future of retail, the importance of delivering value to the consumer, and strategies for an IoT and omnichannel world. Thoryn Stephens, chief digital officer, AmericanRead More…

30Mar/16

How KLM uses China’s WeChat for customer service

China is a key market for KLM Royal Dutch Airlines and it is engaging specialized CRM tools on its WeChat account to engage them for customer service. After implementing a tool thatRead More…

04Feb/16

Better visual marketing in eight easy steps

Understanding the value of a quality visual marketing strategy is essential for digital advertising success.  Between Facebook video, visual tweets, messaging apps, data visualization, and live-streaming video, consumers see visual content virtually everywhere theyRead More…

04Feb/16

Better visual marketing in eight easy steps

Understanding the value of a quality visual marketing strategy is essential for digital advertising success.  Between Facebook video, visual tweets, messaging apps, data visualization, and live-streaming video, consumers see visual content virtually everywhere theyRead More…