Tag Archives: Social Media

22Feb/16

How to measure your customer service via email and social media

February 22, 2016Online Marketing NewsAnalytics, content marketing, content metrics, customer service, Email Marketing, measurement, Social Media, TwitterContent Team

Email and social media are two efficient channels to assess your customer satisfaction. Ignoring the fundamentals of tracking customer service could be detrimental to your business. The overall satisfaction can be measured,Read More…

22Feb/16

Social media in Indonesia: big numbers with plenty of room to grow

February 22, 2016Social Media Marketingadvertising, Asia, Connectivity, Consumer insights, eMarketer, Facebook, Indonesia, Insights, Instagram, Line, mobile, mobile-first, mobile-only, paid media, Social, Social Media, South East Asia, Twitter, User Experience (Ux), WhatsAppContent Team

Recent reports from eMarketer and We Are Social paint a vibrant picture of Indonesia’s social media landscape. Indonesia has a population close to 260 million people. While only one third of IndonesiansRead More…

19Feb/16

Tweets of the Week: Holidays for lovers, presidents, winos

February 19, 2016Social Media MarketingAmazon, Barack Obama, Burberry, Disney, Intel, KFC, McDonald's, Olympics, Pepsi, Procter & Gamble, Social Media, Twitter, Valentines Day, WholeFoods, Yum Brands, ZapposContent Team

Tweets of the Week returns right in time for several important holidays: Valentine’s Day, Presidents Day and National Drink Wine Day. Our “of the week” rotation couldn’t have come back to Tweets at aRead More…

17Feb/16

Twitter 101: ClickZ attends Flight School

February 17, 2016Social Media Marketingagency, CPC, Data, engagement, ESPN, mobile, NFL, Omnicom, paid social, PayPal, social listening, Social Media, Starbucks, Starcom Mediavest, targeting, Twitter, VolkswagenContent Team

Originally launched for agencies, Twitter’s Flight School opened up to all marketers last month. Here’s ClickZ‘s take after attending the course. When Twitter launched its Flight School last summer, it was aimedRead More…

17Feb/16

Why buy buttons haven’t taken off…yet

February 17, 2016Social Media MarketingBuy button, content marketing, Facebook, Google, Pinterest, Social, Social Commerce, Social Media, TwitterContent Team

Buy buttons were a big topic last year while it has not yet taken off. Are buy buttons ahead of their time? In battle of the buy buttons last year, all ofRead More…