Tag Archives: customer behavior

03Jun/22

Overcoming CX shortfalls across digital channels with and (without!) AI

June 3, 2022Online Marketing NewsABX testing, Actionable Analysis, AI, AI & Automation, AI in retail, Analyzing Customer Data, B2C, chatbots, Commerce & Sales, customer behavior, Customer behaviour, customer experience, customer experience intelligence, CXO (customer experience optimization), Data-Driven Marketing, data-driven personalization, digital experience, Digital Marketing, influencer commentary, omnichannel, omnichannel experience, Omnichannel management, real-time personalization, retail, retail personalization, Strategy, Strategy & LeadershipContent Team

Overcoming CX shortfalls across digital channels with and (without!) AI Author Cyril Coste Date published June 3, 2022 Categories For years, marketing leaders and brands have treated AI equivalent to an enigma.Read More…

28Apr/22

Four brands commit to ethical marketing: Here’s how to join them

April 28, 2022Online Marketing Newsbrand awareness, brand building, brand storytelling, Branding, content, Content & Experience, content marketing, Customer, customer behavior, customer experience, Customer journey, digital leaders, Digital Marketing, Ethical marketing, expert commentary, Inclusive marketing, Inclusivity, Insights, Marketing, performance, performance marketing, performance storytelling, Strategies, StrategyContent Team

Four brands commit to ethical marketing: Here’s how to join them – ClickZ Author Margaret Molloy Date published April 28, 2022 Categories 30-second summary: Today’s consumers are more concerned than ever withRead More…

24Nov/20

COVID-related digital behaviors that won’t going away in 2021

November 24, 2020Online Marketing NewsCOVID-19, customer behavior, digital, Digital Marketing, ecommerce, Industry Developments, Marketing, Strategies, Strategy, TrendsContent Team

COVID-related digital behaviors that won’t going away in 2021 – ClickZ Author Jim Yu Date published November 24, 2020 Categories 30-second summary: Market volatility and rapid shifts in consumer behavior will continueRead More…

16Oct/20

The key to growth marketing during uncertain times

October 16, 2020Online Marketing NewsCOVID-19, customer behavior, Customer journey, cx, digital, Digital Marketing, Growth Marketing, Marketing, Strategies, StrategyContent Team

The key to growth marketing during uncertain times – ClickZ To access the Tech Talks we ask that you register your details or login. There is no charge. Member benefits: Unlimited accessRead More…

13Oct/20

Understand consumers: The link between neuroscience and marketing strategy

October 13, 2020Online Marketing NewsAnalytics, Analyzing Customer Data, customer behavior, digital, Digital Marketing, marketing strategy, marketing technology, Martech, neuroscience, Strategies, TechnologyContent Team

Understand consumers: The link between neuroscience and marketing strategy – ClickZ To access the Tech Talks we ask that you register your details or login. There is no charge. Member benefits: UnlimitedRead More…

17Jul/20

Keep customer engagement simple this holiday season

July 17, 2020Online Marketing Newsautomation, COVID-19, customer behavior, digital, Digital Marketing, ecommerce, holiday shopping season, Marketing, personalization, retail, Strategies, TechnologyContent Team

Keep customer engagement simple this holiday season – ClickZ Author Sara Spivey Date published July 17, 2020 Categories 30-second summary: Retail is coming back amid ongoing regional variance and uncertainty, and marketersRead More…

19May/20

How consumers’ attitudes to advertising changed since COVID-19

May 19, 2020Online Marketing Newsadvertising, COVID-19, customer behavior, digital, digital advertising, Digital Marketing, Insights, Marketing, Peer Network, Strategies, Strategy, UnrulyContent Team

How consumers’ attitudes to advertising changed since COVID-19 – ClickZ Author Tereza Litsa Date published May 19, 2020 Categories 30-second summary: We’ve hosted our latest Peer Network Briefing with Norm Johnston, CEORead More…

24Apr/20

Three steps to prepare for the post-COVID-19 business world

April 24, 2020Online Marketing NewsCOVID-19, customer behavior, digital, Digital Marketing, Industry Developments, Insights, Marketing, Strategies, StrategyContent Team

Three steps to prepare for the post-COVID-19 business world – ClickZ Author Kenn Adach Date published April 24, 2020 Categories 30-second summary: Organizations must consider how the current crisis will also changeRead More…