Making every interaction with customers matter – ClickZ Author Nate Skinner Date published July 30, 2020 Categories 30-second summary: Customer experience boils down to making every customer interaction matter, whether those interactionsRead More…
Why brands need to take a strategic approach to personalization – ClickZ Author Jean-René Boidron Date published July 6, 2020 Categories 30-second summary: Whilst personalization can be complex, consumers respond positively toRead More…
Personalization is critical during times of rapid change – ClickZ Author Drew Burns Date published June 26, 2020 Categories 30-second summary: Regardless of industry, customer experience is at the crux of personalization,Read More…
The use of AI for retail players can be a decisive factor in their business recovery – ClickZ Author Olivier Marc Date published June 24, 2020 Categories 30-second summary: Marketing is likelyRead More…
How this pandemic will disrupt your growth team – ClickZ Author Lomit Patel Date published May 28, 2020 Categories 30-second summary: One of the best practices to emerge in the last twoRead More…
3 ways technology can boost CX while keeping costs under control – even during challenging times – ClickZ Author Umesh Sachdev Date published May 5, 2020 Categories 30-second summary: With an industryRead More…
True confessions of a CMO, part 2: I cheat – ClickZ Author Latane Conant Date published April 28, 2020 Categories 30-second summary: Marketing is in charge of way more than before, especiallyRead More…
30-second summary: Even though businesses have more technology, more data, more tools than ever, at the core, they still face many of the same CX challenges. If companies want to deliver exceptionalRead More…
30-second summary: Emerging AI developments that boost Google conversion values by 30% or more. Practical video marketing strategies that increase engagement on Amazon, Facebook, and YouTube. The new multi-channel, multi-device approach toRead More…
We’re gearing up towards a new year that is full of challenges and opportunities for marketers and leaders who want to make the most of social media. 2019 was a very interestingRead More…