Tag Archives: retail

05May/20

3 ways technology can boost CX while keeping costs under control – even during challenging times

3 ways technology can boost CX while keeping costs under control – even during challenging times – ClickZ Author Umesh Sachdev Date published May 5, 2020 Categories 30-second summary: With an industryRead More…

14Apr/20

14 ecommerce platform features that retailers can leverage to improve sales

14 ecommerce platform features that retailers can leverage to improve sales – ClickZ Author Jacqueline Dooley Date published April 14, 2020 Categories 30-second summary: Ecommerce agency Plum Tree Group (PTG) created aRead More…

17Feb/20

UJET report: Brands should add text/message and have “identical support” across channels

30-second summary: A new report from customer support platform UJET finds a steady use by consumers of all ages of multiple channels for customer service, and a desire for more texting/messaging. WhileRead More…

20Jan/20

Strategies to refine Instagram marketing for ecommerce

30-sec summary: 60% of Instagram users say they have discovered products through the platform and have been more open to purchasing them – this makes it essential for ecommerce businesses to getRead More…