Tag Archives: Artificial emotional intelligence

12May/21

Elevating customer experience through AI

Elevating customer experience through AI Author Helen Yu Date published May 12, 2021 Categories 30-second summary: By understanding company and employee culture, current and ideal customer experience, quality data, and placing customersRead More…

10Dec/19

Marketers will majorly redefine personalization, influencer marketing and emotion-based strategies

30-second summary: Consumers increasingly place their trust in known entities — family, friends, institutions and familiar brands. This shift is undermining investments in influencer marketing. Marketers and advertisers are using artificial emotionalRead More…