Tag Archives: conversational commerce

06Jun/16

What Facebook Messenger’s evolution means for advertisers

June 6, 2016Social Media Marketingadvertising, chatbots, conversational commerce, customer service, Facebook, Facebook Messenger, social customer service, Social MediaContent Team

As Facebook Messenger becomes more popular, it gives brands that many more methods – and that much more incentive – to connect with its millions of users. Messaging apps now provide extra benefitsRead More…

13May/16

What the West can learn from China about chatbot marketing

May 13, 2016Online Marketing NewsAI, API, Asia, Baidu, chatbots, China, conversational commerce, Duer, IKEA, Line, live chat, Marketing, marketing automation, Microsoft, Social Integration, Strategies, Tay, Tencent, Tools & Technology, Uber, WeChat, Weibo, XiaobingContent Team

Microsoft’s Tay generated a lot of buzz when the robot debuted earlier this year. But brands like Ikea and Uber, Baidu and Microsoft and Tencent have been engaging bots for the ChineseRead More…